How long do I have to return or exchange an item? Support November 13, 2017 18:14 Updated Follow Unwashed, unworn (tried on is okay) Teddy products can be returned or exchanged within 30 days of delivery of your order. Related articles Is there anything I can't return? Can I return/exchange an item I received as a gift? What is a Pick of the Litter? Comments 0 comments Please sign in to leave a comment.